Privacy policy

At Manrune, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the measures we take to help protect it when you interact with our website and services.

By accessing our website, creating an account, or placing an order, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you provide to us directly as well as certain information that is automatically generated when you browse or interact with our website.

Information You Provide

You may provide personal information when you:

- Place an order

- Create or manage an account

- Sign up for emails or promotional communications

- Contact our customer support team

- Participate in promotions, surveys, or other activities

Depending on how you interact with Manrune, the information we may collect includes:

- Full name

- Email address

- Phone number

- Billing address

- Shipping address

- Payment and transaction information

- Order and purchase history

- Information you provide when contacting customer support

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically.

This may include:

- IP address

- Browser type and version

- Device type and information

- Operating system

- Pages visited

- Time spent on pages or the website

- Referring URLs and traffic sources

- Website interactions and browsing activity

- Information collected through cookies, pixels, and similar technologies

This information helps us understand how visitors use our website and allows us to maintain and improve our Services.

How We Use Personal Information

We use the information we collect for legitimate business and operational purposes, including to:

- Process and fulfill your orders

- Process and verify payments

- Arrange shipping and delivery

- Provide customer service and respond to inquiries

- Send order confirmations and delivery updates

- Maintain and improve our website

- Understand website usage and customer preferences

- Monitor website performance

- Detect, investigate, and help prevent fraud or unauthorized activity

- Comply with applicable legal and regulatory requirements

- Send promotional communications when you have chosen to receive them

We aim to collect and use personal information only when reasonably necessary for these purposes and in accordance with applicable privacy laws.

How We Protect Your Information

We take reasonable steps to protect the personal information we handle.

Depending on the type of information and the service involved, security measures may include:

- Encrypted connections such as SSL/TLS

- Secure payment processing

- Access controls for personal information

- Security monitoring and fraud prevention measures

- Use of reputable third-party service providers

Payment information is processed through secure payment providers. Manrune does not generally store complete payment card details on its own systems.

Although we take reasonable precautions, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

When We Share Information

We do not sell or rent your personal information to third parties for their own direct marketing purposes.

We may share information with service providers and business partners when necessary to operate our store and provide our Services. These may include:

- Payment processors

- Shipping and fulfillment providers

- Website and e-commerce service providers

- Customer support platforms

- Analytics providers

- Advertising and marketing service providers

- Fraud prevention and security providers

These parties may receive only the information reasonably necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose information when required to comply with applicable laws, legal processes, government requests, or to protect the rights, safety, and property of Manrune, our customers, or others.

Advertising and Analytics

We may use third-party advertising and analytics services to understand how visitors interact with our website, measure advertising performance, and provide more relevant advertisements.

Depending on the services we use, these providers may include:

- Meta, including Facebook and Instagram

- Google

- AppLovin

- Other analytics or advertising providers

These companies may use cookies, pixels, SDKs, or similar technologies to collect information about website visits, interactions, or advertising activity.

Information collected by these providers is handled according to their respective privacy policies and terms.

Cookies and Similar Technologies

Manrune uses cookies and similar technologies to operate and improve our website.

Cookies may help us:

- Keep products in your shopping cart

- Support secure checkout

- Remember preferences

- Understand website traffic and usage

- Measure advertising performance

- Support remarketing and advertising activities

You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

Because our store is powered by Shopify, Shopify and its related technologies may also use cookies and similar technologies in connection with operating the store.

For more information about Shopify's use of cookies, please refer to Shopify's cookie policy.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently from Manrune and may have their own privacy policies and data practices.

We are not responsible for the privacy, security, or content of third-party websites. We encourage you to review the privacy policy of any external service before providing personal information.

Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights concerning your personal information.

These rights may include the ability to:

- Request access to personal information we hold about you

- Ask us to correct inaccurate information

- Request deletion of personal information where legally permitted

- Object to or restrict certain types of processing

- Withdraw consent where processing is based on consent

- Opt out of certain marketing communications

To make a privacy-related request, please contact us using the information provided in the Contact Us section below.

We may need to verify your request before completing it, where permitted or required by applicable law.

Do Not Track

Some browsers include a "Do Not Track" feature that allows users to indicate a preference regarding online tracking.

There is currently no universally accepted technical standard for responding to Do Not Track signals. Accordingly, our website may not respond to these signals.

Children's Privacy

Our website and Services are intended for a general audience.

Manrune does not knowingly collect personal information from children under the age of 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete the information from our systems.

If you believe a child may have provided personal information to us, please contact us at service@manrune.com.

Data Security Incidents

If we become aware of a security incident that affects personal information, we will take reasonable steps to investigate the incident, contain the issue, and implement appropriate corrective measures.

Where notification is required by applicable law, we will provide notice to affected individuals or relevant authorities within the timeframe required by law.

Email Communications

We may use your email address for service-related communications, including:

- Order confirmations

- Shipping notifications

- Delivery updates

- Responses to customer inquiries

- Account-related communications

If you have opted in to receive marketing communications, we may also send promotional emails, product information, offers, or other marketing content.

Marketing emails will include an unsubscribe option. You can stop receiving promotional emails at any time by using the unsubscribe link included in the email.

Opting out of marketing communications does not prevent us from sending essential transactional or service-related messages concerning your orders or account.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business records, providing customer support, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Changes to This Privacy Policy

Manrune may update this Privacy Policy from time to time as our business practices, technologies, or legal requirements change.

When changes are made, the updated policy will be posted on this page. The revised policy will become effective when published unless otherwise stated.

We encourage you to review this page periodically to stay informed about how we handle personal information.

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